Returns & Exchanges

At Darts Farm, we take pride in the quality of our artisan produce; if you are not completely satisfied with your order, we are committed to making it right. Due to the perishable nature of our food items, please contact us within 24 hours of delivery regarding any discrepancies or quality concerns.

Return Process

• 1.
  Notify Our Team

  Contact our customer service team via email or phone within 24 hours of receiving your delivery, providing your order number and details of the issue.

• 2.
  Provide Documentation

  For any damaged or unsatisfactory perishable goods, please include clear photographs of the product and packaging to help our farm shop team assess the claim.

• 3.
  Return Non-Perishables

  For non-perishable giftware or pantry items, ensure the products are unopened and in their original packaging before returning them to our farm shop location.

• 4.
  Resolution & Refund

  Once your claim is validated, we will process a replacement or issue a refund to your original payment method within 3 to 5 business days.